Device Complete Club
Offset the costs of district repairs. Families pay an annual membership fee through Rocket, and we take care of the rest. You receive the same benefits of ADP+ Battery with weekly pickups, unlimited repairs, and a quick turnaround time.
Why Tech Teams Love Device Complete Club
- Reduces costs of device maintenance for your department
- Increases accountability for student device care
- Streamlines process through Rocket, from sign-ups to repair tracking
- Reduces tasks without the need to track repairs or bill students individually
- Provides a toolkit with a custom landing page, flyer and email template
- Includes free shipping or weekly pick-ups
Why Families Love Device Complete Club
This program eliminates surprise repair bills, so families can trust their child's device is always taken care of.
Unlimited repairs - even if costs exceed the device’s value
20% off chargers and accessories through K-12 Tech
Easy sign-up process and tracking through Rocket
Fast repairs, coordinated directly with your district
Quick, friendly customer support when you need help
No surprise bills - one flat annual fee
What’s Covered?
Screens
Digitizer and LCD
Batteries - ONLY: ADP+ With Battery Plan
WiFi Cards
Keyboards
Hinges
Headphone Jacks
All Casings that affect functionality
USB Ports
Charging Ports
Buttons
Motherboards
Liquid Damage
What’s Not Covered?
Theft
Device chargers
Catastrophic damage that affects functionality
Cosmetic Damage (Hinge Covers, Rubber Feet, etc.)
Bed Bugs
Let’s Get Started
step01
Get Started in Rocket
Log into Rocket or create a free account.
step02
Create a Club
Click “Device Complete Club” on the lower left-hand side. Fill out the brief form to enroll your district.
step03
Review and Approve Cost
Review and approve the membership fee for the student’s family.
step04
Import Device and Student Information
Import your student user and serial numbers through the Custom CSV Imports section.
step05
You’re Live! Use Your Free Toolkit and Share
Click “View Club Link” for a customized landing page for your district.
step06
Track Results
Track all students enrolled in the Device Complete Club along with previous club history details.
FAQs
Can our district enroll in the Device Complete Club if we already use K-12 Tech’s ADP?
Yes! Rocket will distinguish between which programs are used for each student.
Is there a cost?
A $500 annual fee will apply to districts with a family participation rate below 5%.
Will the club use our district’s branding?
Yes! Your logo can be uploaded within your Rocket profile.
What is covered in the Device Complete Club?
The student will receive unlimited repairs, even if it exceeds the cost of the device.
If a parent doesn’t want to join, can we still ask them to approve the district’s Fair Use Policy?
Yes!
Is Rocket free?
Yes! The features are free, even if you don’t work with us.
A student broke a device. Where do I submit a repair?
You can create a ticket in Rocket and mark it as “Send Out For Repair.”
Are broken devices in a car accident covered?
Yes! Coverage is assigned to the student.